Frequently Asked Question

How Do I Request Software To Be Installed/Updated?
Last Updated 2 years ago

HPE DSI encourages users to install software packages in the $HOME directory. If the package is used by wider UH community then HPE DSI will install it as a module for all users.

All paid license software requests for new/updated software on HPE DSI systems must come from UH Faculty. Please submit a Software Request Form that is attached to the HPE DSI Software Policy. The software policy also contains information on licensing and cost sharing with HPE DSI.

Please note: all software requests require license approval via the University’s General Council. This process can take up to 21 business days from receipt of the software request. If you require an expedited service, please make that apparent on your request form.

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