User Support

Click on the category to browse FAQs.

Grants/Proposals (2)

Common FAQ's related to Grants and Proposals

Does the HPE DSI Provide An Example Of A Data Management Plan?

How Do I Acknowledge the HPE DSI In My Proposals?

High-Performance storage (2)

contains common FAQ's related to High-Performance storage

How Do I Check My Available (/scratch) Storage?

How Do I Request More (/scratch) Storage Space?

HPE DSI Accounts & Resources (9)

This section describes HPE DSI resources and how to get access.

How Can I Maintain My HPE DSI Account After Graduating/Leaving UH?

How Do I Find Some Quick Start Information?

How Do I Request a HPE DSI Account?

How Do I Request an Account for an External Collaborator?

How much does it cost to use HPE DSI’s systems?

Jobs (8)

Contains all job related questions on the clusters

Do Different Operating System Versions Affect Performance?

How Can I Monitor The Behavior Of My Running Jobs?

How Do I Target The Large-Memory Nodes?

How Does Swap Affect Performance?

My Job Has Created Zombies… What Does That Mean?

NFS Storage (6)

The category contains the FAQ's related to NFS Storage

How Do I Check My Available NFS Storage?

How Do I Give A Particular User/Group Access To A Directory In My Personal NFS Space?

How Do I Request More NFS Storage Space?

I Am Getting The Following Message Using Find

I Am Receiving A Locking Authority File Error

Remote Access (1)

Description of issues related to remote access and how to solve them

Why Is My Remote Connection So Slow?

Software Guide (8)

Questions related to software

How can I request ArcGIS Installation and Support?

How Do I Request Software To Be Installed/Updated?

How to install conda packages locally?

I am trying to compile my code with mvapich2 but cannot find -lpsm_infinipath

I See Incomplete Images In COMSOL v4+

Training (3)

Questions related to available training for HPE DSI users

Do I need to bring anything to the training or workshop?

How Do I Receive Training?

How do I unenroll from a HPE DSI course?

Visualization (1)

Find answers to common visualization related questions

How to run Paraview as a parallel remote server?

Other Resources

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