User Support

Click on the category to browse FAQs.

Grants/Proposals

Common FAQ's related to Grants and Proposals 2

Does the HPE DSI Provide An Example Of A Data Management Plan?

How Do I Acknowledge the HPE DSI In My Proposals?

High-Performance storage

contains common FAQ's related to High-Performance storage 2

How Do I Check My Available (/scratch) Storage?

How Do I Request More (/scratch) Storage Space?

HPE DSI Accounts & Resources

This section describes HPE DSI resources and how to get access. 9

How Can I Maintain My HPE DSI Account After Graduating/Leaving UH?

How Do I Find Some Quick Start Information?

How Do I Request a HPE DSI Account?

How Do I Request an Account for an External Collaborator?

How much does it cost to use HPE DSI’s systems?

Jobs

Contains all job related questions on the clusters 8

Do Different Operating System Versions Affect Performance?

How Can I Monitor The Behavior Of My Running Jobs?

How Do I Target The Large-Memory Nodes?

How Does Swap Affect Performance?

My Job Has Created Zombies… What Does That Mean?

NFS Storage

The category contains the FAQ's related to NFS Storage 6

How Do I Check My Available NFS Storage?

How Do I Give A Particular User/Group Access To A Directory In My Personal NFS Space?

How Do I Request More NFS Storage Space?

I Am Getting The Following Message Using Find

I Am Receiving A Locking Authority File Error

Remote Access

Description of issues related to remote access and how to solve them 1

Why Is My Remote Connection So Slow?

Software Guide

Questions related to software 8

How can I request ArcGIS Installation and Support?

How Do I Request Software To Be Installed/Updated?

How to install conda packages locally?

I am trying to compile my code with mvapich2 but cannot find -lpsm_infinipath

I See Incomplete Images In COMSOL v4+

Training

Questions related to available training for HPE DSI users 3

Do I need to bring anything to the training or workshop?

How Do I Receive Training?

How do I unenroll from a HPE DSI course?

Visualization

Find answers to common visualization related questions 1

How to run Paraview as a parallel remote server?

Other Resources

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